Phone
Weekdays 09:00–18:00 (GMT+8)
+86 158 5891 0820Contact us
Product questions, partnerships or a custom build — reach us directly.
Channels
Technical support
Usage questions and bug reports
support@qword.comPartnerships
Reseller and enterprise purchasing
business@qword.comCustom deployment
API integration and self-hosting
enterprise@qword.comTell us what you need
Response times
Weekdays 09:00–18:00, replies within one business day. For urgent outages, mark the subject line "Urgent".